Refund & Return Policy

🐾 30-Day Hassle-Free Returns & Refunds – WhiskerGizmo.com

Your satisfaction is our top priority at WhiskerGizmo. If you're not completely happy with your order, we've made returns and refunds simple, straightforward, and stress-free.

🔁 Easy 30-Day Returns & Exchanges

We offer a 30-day return and exchange policy—no restocking or hidden fees. If your item isn’t a perfect fit for you or your pet, just send it back or exchange it within 30 days of the purchase date.

  • No return or exchange fees

  • No restocking charges

  • Just peace of mind shopping

❌ Cancellation Policy

Changed your mind? No problem. You may cancel your order within 24 hours of purchase.

To cancel:

  • Email us at help@whiskergizmo.com, or

  • Use our Live Chat feature (available Monday–Friday, 10 AM to 5 PM EST)

If your order hasn’t been processed or shipped yet, we’ll cancel it and issue a full refund—no questions, no fees.

📦 How to Start a Return

Head to our Self-Serve Return Portal at WhiskerGizmo.com and enter the email address you used at checkout to begin your return or exchange.

⏱ Processing Time

Once we receive your return or refund request, we’ll begin processing it within 1–3 business days. No extra charges—ever.

💳 When Will I See My Refund?

After your refund is processed, it typically takes 3–7 business days to appear on your credit or debit card, depending on your bank.

🔄 Exchanges

Need a different size, color, or item? You can exchange any eligible product within 30 days—at no extra cost.
Just follow the same steps as a return through our portal.

💬 Need Help?

We’re here for you!

We’re committed to making your shopping experience as smooth as a cat nap. With no fees, no fuss, and plenty of flexibility, you and your furry friend can shop with total confidence.